Most products fail on definition, not execution

Why two or three days of structured discovery prevents months of rework.

Denis Soldatenko

Product Manager

Most products fail on definition, not execution

Why two or three days of structured discovery prevents months of rework.

Denis Soldatenko

Product Manager

In 2013, months before Slack went public, Stewart Butterfield wrote his team a memo called We Don’t Sell Saddles Here. Glitch, the game he had spent four years and most of his investors’ money on, had just closed. Rather than start building harder, he spent the time writing down what they were actually selling, and to whom.

Setting the course is most of the work

The memo did not describe a product. It described what the product was for and who would care, in a company that already had engineers writing code. What was missing was not effort. It was agreement on what the effort meant.

Meanwhile, most teams do the opposite. They rush into development without aligning stakeholders, exploring unknowns or defining clear objectives, on the assumption that momentum counts as progress.

The difference? One team paid for clarity at the start. The other pays for it later, in rework.

Most projects fail on definition, not on execution

What actually goes wrong

Most product development projects fail not because of poor execution, but because of poor task definition.

Failed projects

66% fail

66% of software projects fail according to the Standish Group’s CHAOS report, and developers cite changing or poorly documented requirements as the main reason.

Startups

Budgets exceeded

70% exceed budget

70% of software projects exceed their initial budget, by an average of 27%.

Enterprise

Requirements

32% fail

Poor requirements management causes 32% of project failures.

Enterprise

Vague goals

29% fail

29% of project failures stem from inadequate vision or unclear goals.

Startups

Structured discovery, not more meetings

The answer is not more meetings. It is structured discovery. A workshop puts the key stakeholders in one room for four to eight hours, or two days for something complex, to answer the questions that decide everything after them. What do we know. What do we not know. What do others do. How do we architect the solution.

Six to twelve months of internal alignment, compressed into two or three focused days

Something consistent happens in those rooms. People discuss things that never come up in a normal working week, with no interruptions and no scattered meetings in between. They come out of it energised, because they have finally agreed on a direction.

Good inputs, good outputs

Think about how you prompt an AI. A detailed, specific question gives a better answer than a vague one. Product development behaves the same way. When a ticket is well structured and specific, developers deliver what was needed with almost no back and forth.

When a task is vague, developers either ask endless questions or build the wrong thing because they understood it differently. That is not a development problem. It is a communication problem, and structured discovery is what solves it.

Helping clients brief us properly

Many companies do not have a well-defined vision. What gets called strategy often came out of a generic internal workshop run out of obligation rather than genuine strategic thinking. We take clients through business vision, product-market fit and existing technical capability, and assess all of it honestly.

Mid-project changes corrupt quality when stakeholders were never aligned at the start. The most dangerous moment in any project is when someone who never bought in suddenly wants changes. Everyone wants input. Input that arrives late, with the time and budget already spent, destroys the outcome.

Projects also fail because teams skip the small considerations. What looks minor during planning becomes the decision everything hangs on later. Structured discovery surfaces those while they are still cheap to handle.

The choice

Projects that begin with proper course-setting deliver predictable outcomes inside budget and timeline. The ones that skip it get constant revision, scope creep and stakeholders who are not happy. Two or three days at the start saves considerably more than it costs.

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